PRIVACY POLICY

  • INTRODUCTION

    Thank you for visiting Fine Star Diamonds Sydney. We want you to know that your privacy is important to us. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. The information below is designed to inform you of what information we collect, why we collect such information, and how we use the information we collect. This Privacy Policy is incorporated into our Terms of Service.

  • COLLECTION OF PERSONAL INFORMATION

    Generally we will collect personal information directly from you when we provide our goods and services to you. Generally this will be collected by us when you deal with us either in person, by telephone, letter, facsimile, email or when you visit our website. We may request information about you when you purchase or make enquires about our goods and services, register for promotions or when you request other information from us. We may also collect information when we invite you to complete surveys or provide us with feedback. We do not disclose your information to market research organizations.

  • TYPE OF PERSONAL INFORMATION COLLECTED

    We collect personal information about you to the extent necessary for us to provide you with our goods and services. For example, we may collect details such as your name, mailing address, email address, telephone number, mobile number, credit card number and expiry date. As a general rule, we do not collect sensitive information. However, if we do so, it will be for the purposes of providing our goods and services to you. Where we are required by law to obtain your consent to the collection of sensitive information, we will seek your consent prior to collection.

  • USE AND DISCLOSURE OF PERSONAL INFORMATION

    We will use your personal information to provide you with our goods and services. We will tell you why we are collecting the information at the time we collect it and how we intend to use it unless these are obvious at the time of collection. We may use and disclose your personal information for the purposes for which it was collected, or for a related or ancillary purpose such as any one or more of the following purposes: (a) notify you of changes to our online shopping facility or special promotions we think may be of interest to you; (b) to analyse trends in sales; (c) for our marketing activities; and (d) for our internal accounting and administration purposes. Before we notify you of changes to our online shopping facility or special promotions, we will provide you with an opportunity to give us permission. You can notify us at any time that you do not wish to receive such notices by emailing us at sales@finestardiamonds.com.au. We do not require you to provide us with any personal information when you visit our website. However, we may need to obtain your information from our website to provide you with any services that you request by submitting an online enquiry form. We will not disclose your personal information unless the disclosure is required or authorized by law, you have consented to us disclosing the information about you, or for another purpose (related to the primary purpose for which the information was collected). SECURITY We have in place appropriate procedures to protect the security of personal information under our control from loss, misuse, modification, destruction or unauthorized access. We take reasonable steps to hold information securely in electronic or physical form.

  • OPT OUT

    If you no longer wish to receive communications from us, send us an email at sales@finestardiamonds.com.au.

  • COOKIES

    We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information.

  • LINKS TO OTHER SITES

    Our website contains links to other sites. We are not responsible for the privacy practices or the content of linked web sites. We encourage you to read the privacy statements of any linked sites as their privacy policy may be different from ours.

  • FURTHER INFORMATION OR COMPLAINTS

    If you would like further information about the way we manage personal information which we hold about you, or you wish to make a complaint please contact us at sales@finestardiamonds.com.au.

  • FURTHER INFORMATION OR COMPLAINTS

    If you would like further information about the way we manage personal information which we hold about you, or you wish to make a complaint please contact us at sales@finestardiamonds.com.au.

  • CHANGES TO OUR POLICY

    If you would like further information about the way we manage personal information which we hold about you, or you wish to make a complaint please contact us at sales@finestardiamonds.com.au.